WebStore Manager
Belarusian Association of Photographers
Overview
The Online Store Manager ensures the smooth operation of the Union’s e-commerce platform – overseeing sales of publications, limited editions, and merchandise, while shaping a high-quality client experience in the digital space.
Responsibilities
- Maintain and regularly update the online product catalog – including artists’ works, publications, and limited editions.
- Prepare and edit product descriptions, press materials, and authors’ statements.
- Process customer orders: intake, coordination, shipping, and client communication.
- Manage payment processes and returns in accordance with the Union’s commercial policy.
- Monitor and analyze sales performance, prepare regular reports, and optimize product assortment.
- Coordinate with delivery services and warehouse operations.
- Collaborate with the commercial, content, and PR teams to ensure a consistent cross-channel experience.
Requirements
- 1–2 years of experience managing an online store or e-commerce platform.
- Proficiency with CMS systems or e-commerce tools (Shopify, WooCommerce, Tilda, or similar).
- Strong written communication skills, with the ability to create clear, engaging product descriptions.
- Basic understanding of photography, art publishing, and visual products.
- Familiarity with analytics tools and sales optimization principles.
- Attention to detail, reliability, and customer-focused approach.
Conditions
- Flexible work format — remote or hybrid (office + online).
- Opportunity to influence product assortment, pricing, and customer experience.
- Work within a creative environment — in collaboration with artists, publishers, and curators.
- Competitive pay and opportunities for professional growth.
